FAQ For Brands

These are some of the most common questions Brands and Marketing Agencies ask about BIX. Can't find your question? Contact us.

Frequently Asked Questions

How does BIX verify content creators that join the platform?

Every content creator that joins BIX is verified directly through the social media platform they connect. BIX integrates with YouTube, Instagram and TikTok to ensure each account is real and authentic. There is also a minimum requirement of 1000 followers to join the platform. This ensures every creator you chat with is real.

What payment methods are available for compensating content creators / influencers on BIX?


BIX offers a unique Pay-Per-View option for brands to compensate content creators. All payments are automatically tracked and paid out by the platform.

Pay-Per-View: When setting up your Gig, depending on the number of views you select, we set your maximum budget based on industry CPM values (how much creators will earn per 1000 views). Once the creator posts publicly (and you approve), payments are automatically paid out per view, up to a certain maximum. You will automatically be refunded for any views not earned by the deadline.

Does Pay-Per-View save me money?

Absolutely! With Pay-Per-View you're only paying for results, not promises, which saves your company's marketing budget. Instead of paying upfront and hoping for results, you can pay only for the exposure your company gets from the creator's content.

Since there is no risk, this allows you to work with content creators you would have otherwise never worked with!

Is BIX free or do I need a subscription?

There are no subscriptions with BIX. The only time BIX charges a fee is when you (the brand) sets up a gig and pay. In this case, a 7% fee is added to the total amount when funding the offer. This helps us maintain our platform.

What if I started an offer with a content creator but they never delivered or missed the posting deadlines?


If there is an issue at any point in the process, you have access to an "Open Dispute" button that notifies BIX of a problem. A representative will contact you to assess the situation and make it right. Note, payments will never be paid out unless you approve the content.

When does the content creator get paid?

A creator will only be paid after you approve their content and it is posted publicly. After a creator publicly posts on their social media, they must upload the link directly to BIX to track the performance of the post. Only after this step is complete will payment be calculated and released.

How secure are payments through BIX?

In short, payments through BIX are very safe! We partner with Stripe, the world's leading payment processor, to offer fast and secure payments for both brands and creators.

Can content creators apply to work with me, rather than me trying to find them?


Absolutely! When you set up a Gig on BIX, qualified content creators will be able to apply to promote your brand, product or services. You will get an applicant list of creators that you can accept or decline with no obligation. You will also have access to non-public analytics including their audience country, age and gender.

Can I communicate directly with content creators?

Absolutely! BIX includes an all-in-one chat for communication, files transfers, offer creations and more!

What sets BIX apart from traditional influencer marketing methods?


Unlike traditional methods involving paying upfront without guaranteed results, BIX offers brands the opportunity to feel comfortable working with influencers. We guarantee results (or your money back), so you gain control of your marketing budget again!